Shipping Costs and Free Shipping Terms And Conditions

  • We offer FREE nationwide door to door shipping for orders over R800.

  • For just R75 we have our slow shipping option with collection from over 1200 PUDO lockers nearest to you. Please note that when you use this option you have 24 hours to collect from the allocated locker near you from when the email / sms notification is sent to you by The Courier Guy/PUDO. If you fail to collect within that time frame any further costs to have it rebooked will be for customers own account. 

  • For standard shipping (orders less than R800) we use a sliding scale fee:

    • Within Gauteng - R100 for orders over R300
    • Outside Gauteng - R120 for orders over R300

    • Within Gauteng - R125 for orders under R300
    • Outside Gauteng - R145 for orders under R300 

  • Deliveries to Johannesburg and Pretoria take 3-4 business days for standard delivery and 4-5 days for slow shipping.

  • Deliveries to major metropolitan areas (defined as areas that are serviced by a commercial airport)  take 4-5 business days for standard shipping and 5-7 business days for slow shipping.  Orders that can not fit into the following box sizes (23 x 15 x 15cm or 25 x 15 x 25cm) will take an extra day.

  • Deliveries to regional areas (within 80km of a commercial airport) usually take 4-5 business days.

  • Deliveries to outlying areas (not within 80km of a commercial airport) usually takes 5-7 full business days. Where door delivery services are not available we make use of self service locker collection points available nationwide.

  • In the case of PUDO locker collection points please note that you have 36 hours to collect from the locker near you from when the email / sms notification is sent to you by The Courier Guy/PUDO. If you fail to collect within that time frame any further costs to have it rebooked will be for customers own account. 

  • We reserve the right to use an alternative slower delivery service for areas where our normal courier service will charge a surcharge.

  • The courier service will not be able to delivery to the following locations: chain-store, embassy, government departments, remote plots, farms, hospitals and power stations.

    If orders are placed to any of these delivery addresses we will make use of the closest self service locker location and delivery times will be impacted.

    Contact us for more details.

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